# WeChat Pay Smart Operations Robot Debuts in Store: Built on Tencent Hunyuan, Supports Greeting, Shopping Guidance, and Ordering

- Source: 机器人全球资讯 · 微信公众号
- Published: 2026-11-01T23:00:00.000Z
- RoboHot: https://robohot.news/en/items/cira8qauxojv26iypf1lo7ad0
- Original: https://mp.weixin.qq.com/s?__biz=MzAxMTc4ODk0NA==&mid=2652651928&idx=2&sn=223c3a1f06a79d32c69a56f658c46141&chksm=81deb4eac537cfd47c21b90542e32b1bb700b2f67cfb065afccbf7244a5e86eabe34f0dcb654&scene=126&sessionid=1793637074#rd

## Summary

The WeChat Pay Smart Operations Robot made its in-store debut at Guangdong 7-ELEVEN's 2,000th store (at Tencent's Shenzhen headquarters campus), handling greeting, shopping guidance, and ordering, with customers scanning to pay themselves after choosing. Built on Tencent Hunyuan, the robot uses its multi-turn dialogue and Agent capabilities to assist with daily store sales, payment collection, and operations, and features the Tencent Tianlai inside audio solution to hear users clearly in noisy stores.