# Vention launches 24/7 video remote support and showcases Rapid Series Palletizer 3.0 at PACK EXPO

- Source: Automated Warehouse
- Published: 2026-10-20T13:00:00.000Z
- RoboHot: https://robohot.news/en/items/mw43m9q9yxj3j12fajcc27z0q
- Original: https://www.automatedwarehouseonline.com/vention-launches-24-7-video-based-remote-support/

## Summary

Vention has launched round-the-clock video remote support: operators can start a live video session from the machine's teach pendant, and experts join within 10 minutes with access to hardware and firmware versions, real-time I/O status, and programs running on MachineMotion AI.