Article

From Acceptance and Avoidance to Affective Viscosity: Designing Social Agents That Intervene in Human Relationships

The paper connects research on an agent's acceptance of and avoidance of gaze with the affective viscosity model, which describes how negative emotions accumulate, persist, are suppressed, and are expressed over time. It argues that avoidance should not be seen merely as an interaction failure, but as a relational signal marking the boundary between humans and agents. On this basis, the paper proposes a design perspective in which agents maintain, suppress, or express negative states depending on social relationships and interaction histories. It discusses design cases including triadic jealousy, discomfort suppression, patience timing, and spatiotemporal stickiness, and then raises questions about whether interventions can be traceable, limited, contestable, and repairable.

Part of the event: Emotional Viscosity Model for Social Agent Design

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