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Leitech analyzes JD's robotics maintenance strategy: an IAM model rather than 4S stores, with third-party and OEM services set to coexist

JD plans to create 100,000 robot repair technician positions over the next five years, promoting the transition of frontline staff such as couriers. It has reached after-sales repair partnerships with nearly 100 robotics companies, including AgiBot, DEEP Robotics, and EngineAI, and has launched the JoyRobocare brand for Europe.

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