JD.com's Double 11: AI covers over 3,000 scenarios, shopping decision agent deployed, digital human livestreaming for 90,000 merchants

At its 2026 11.11 launch event, JD.com disclosed that its AI capabilities now cover more than 3,000 scenarios across retail, logistics, health, industrial, food delivery, and housekeeping. JD APP 16.0 upgrades the AI shopping assistant "Dongdong," and the JoyAI App introduces the first AI digital human capable of real-time video shopping.