Event
Exotec survey: one in four warehouse decision-makers regret their automation choice
2 reports · 2 sources
Warehouse robotics company Exotec released the "Avoid Robot Regret" research report, stating that about one in four surveyed North American supply chain decision-makers wish they had chosen a different automation solution. The survey was designed by Method Research and distributed by RepData, and was conducted online from August 17 to 31, 2026, interviewing 250 decision-makers who work full-time in the United States and Canada and who supervise or influence warehouse automation. The report states that 94% of respondents believe switching suppliers would be too costly and that they can only continue using their existing systems for 10 to 15 years. All of the above percentages are self-reported by respondents and are not estimates of actual switching costs.
Report timeline
- Exotec report: 25% of supply chain leaders regret warehouse automation decisions
Exotec released its "Avoid Robot Regret" report based on a survey of 250 supply chain decision-makers in North America. A quarter of respondents said they regret their previous warehouse automation choices, and 94% said switching suppliers would be too costly, leaving them to continue using their existing systems for 10 to 15 years.
Robotics 24/7 ·
- Exotec survey: 'robot regret' in warehouse automation stems from three decisions
Exotec released its "Avoid Robot Regret" report based on a survey of 250 supply chain decision-makers in the US and Canada; one quarter of respondents wish they had chosen a different automation solution, but 94% say switching suppliers would be too costly, leaving them to keep their existing systems for 10 to 15 years.
Automated Warehouse ·