Event
Engineer seeks human-intervention cases for commercial service robots
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A robotics software engineer posted on Reddit's r/robotics, soliciting real-world cases from deployers of commercial mobile robots in cleaning, delivery, security, and hospital logistics, seeking to learn how tasks are handled when human intervention is required or when tasks are not completed as expected. The questions solicited include: how problems are detected, whether they are handled by on-site personnel, the engineering team, or the vendor; the amount of human time and rework involved; how frequently this occurs; and how final task completion is confirmed. The poster also wants to learn about initial deployment commissioning experience, and why deployments with very little intervention run well, and accepts anonymous submissions of application scenarios, roles, and approximate fleet size. The post is currently in the solicitation stage and has not yet provided cases or conclusions.
Report timeline
- Commercial service robot deployers: What happens when a mission needs human intervention?
A robotics software engineer is seeking real-world cases from deployers of commercial mobile robots in cleaning, delivery, security, and hospital logistics, to understand how tasks are handled when they require human intervention or are not completed as expected. The questions cover how problems are detected, whether on-site staff, the engineering team, or the vendor handles them, the human time and rework involved, how often this happens, and how final task completion is confirmed. Experiences from initial deployment commissioning are also welcome, as are reasons why some deployments run well with little intervention. Application scenarios, roles, and approximate fleet sizes can be shared anonymously.
Reddit r/robotics ·