Article

Benchmarking Service Robots in Public Environments: From the Lab to Real-World Operation

This study proposes an interdisciplinary process for benchmarking service robots in public everyday environments, addressing the gap between laboratory metrics and real-world operation, with evaluation conducted at technology readiness levels 6-7. Over the three years 2023-2025, seven benchmarking events (one consensus workshop and six on-site evaluations) assessed three robots across three use cases: outdoor park cleaning, pedestrian underpass cleaning, and interactive assistance in a public library.

Part of the event: Research team proposes benchmark evaluation process for service robots in public environments

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