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Vention launches 24/7 video remote support service at PACK EXPO 2026

At PACK EXPO 2026 in Chicago, Vention announced the launch of a 24/7 video remote support service. When a production line goes down in the early hours, operators can start a live video session from the machine's teach pendant and connect with an automation expert within 10 minutes. The expert can join with full context, including hardware and firmware versions, real-time I/O status, and the program running on MachineMotion AI.

Part of the event: Vention launches 7×24 video remote support service

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